Customer Complaint Dated September 7th 2022
The Client has lodged this complaint with the on the following grounds: The Client used account # 1804263035 (USD) for active trading operations with FX market instruments and CFDs. Prior to the incident the Client opened one Long position with the financial instrument BTCUSD. Also, the Client attached pending Stop Loss and Take Profit orders […]
Customer Complaint Dated March 9th 2022
The Client has lodged this complaint with the on the following grounds: The Client used account # 599941130 (USD) for active operations with the instruments of FX market. According to the Client, all trades performed on the specified trading account were opened either manually or by the means of EA, which is allowed by the […]
Customer Complaint Dated April 25th 2022
The Client has lodged this complaint with the on the following grounds: The Client used account # 934059 (JPY) for active operations with Forex market instruments. The incident on the Client’s account occurred on April 15, 2022, in the period between 0:57:23 and 6:19:27 (GMT). The Client was trading one financial instrument: GBPJPY. The chronology […]
Customer Complaint Dated June 24th 2022
The Client has lodged this complaint with the on the following grounds: The Client used account # 1700091006 for active trading operations with the instruments of FX market and CFDs. On the day of the incident, 11.05.2022, in the period from 19:26 to 20:06 (server time) the Client consecutively, at intervals of several seconds, opened […]